Grievance Procedures

The following grievance procedures are in place at Wallace Community College to provide recourse for students who believe that their civil rights have been violated and who have not been able to resolve the situation at the complaint level. The steps below shall be followed:

  1. The original and two copies of Grievance Form A must be filed with the complainant’s dean or division director within 30 calendar days following the date of alleged violation(s) of the Title IX regulation. The alleged violation(s) must be clearly and specifically stated. (Complainant is advised to keep a copy of all forms used in steps 1-6 for his or her files.)
  2. Complainant’s dean or division director will immediately notify the President and the Title IX Compliance Coordinator of receipt of Grievance Form A. The dean or division director will have 30 calendar days following the date of receipt of Grievance Form A to investigate and study the complainant’s allegations, hold a formal hearing, and make a written report of findings to the complainant. Grievance Form A must be used for the report. Copies of Grievance Form A must be provided to the Title IX Compliance Officer and the President. The complainant’s copy must be mailed to his or her home address by certified mail, return receipt requested.
  3. The complainant must, within 15 calendar days following receipt of the dean or division director’s report, file with the President and Title IX Compliance Coordinator written notice of acceptance or appeal of the report. If a notice of appeal is filed, appeal Grievance Form B must be used. Complainant must state clearly and specifically on Grievance Form B the objections to the findings and/or decision of the dean or division director. Copies of Grievance Form B must be provided to the Title IX Compliance Coordinator and the President. If the complainant fails to file notice of appeal by 5:00 p.m. on the 15th calendar day following receipt of the dean or division director’s report, the right to further appeal will be forfeited.
  4. The President will have 30 calendar days following the date of receipt of the complainant’s notice of appeal to investigate and study the complainant’s allegations, the report of the dean or division director, and make a written report of findings to the complainant. Grievance Form B must be used for the report. Copies of Grievance Form B must be provided to the Title IX Compliance Coordinator and the Chancellor. The complainant’s copy must be mailed to his or her home address by certified mail, return receipt requested.
  5. The complainant must, within 15 calendar days following receipt of President’s report, file with the President and Title IX Compliance Coordinator a written notice of acceptance or appeal of the report. If notice of appeal is filed, appeal Grievance Form C must be used. The complainant must state clearly and specifically on Grievance Form C objections to the findings and/or decisions of the President. Copies of Grievance Form C must be provided to Title IX Compliance Coordinator and the Chancellor. If the complainant fails to file notice of appeal by 5:00 p.m. on the 15th calendar day following receipt of the President’s report, the right to further appeal will be forfeited.
  6. The Chancellor will have 30 calendar days following the date of receipt of the complainant’s notice of appeal to investigate and study the complainant’s allegations and report of the President, hold a formal hearing, and make written report of findings to the complainant. Grievance Form C must be used for the report. Copies of Grievance Form C must be provided to the Title IX Compliance Coordinator. The complainant’s copy must be mailed to his or her home address by certified mail, return receipt requested.

Note: If the last day for filing the notice of appeal falls on either Saturday, Sunday, or a legal holiday, the complainant will have until 5:00 p.m. on the first working day following the 15th calendar day to file.